How can we help?

Frequently asked questions

• How do I post a job?

  Navigate to My Jobs and click "Post a new job". Fill in the job details including title, description, requirements, and compensation. You can save drafts and preview before publishing. Once published, your posting will be visible to matching candidates within minutes.

• How do candidates apply to my jobs?

  There are three ways candidates can apply: Direct Apply through JobSpring where candidates submit their profile and resume, External Link where candidates are redirected to your company's application page, and Quick Apply for candidates who have a complete JobSpring profile.

• Can I edit a job post after publishing?

  Yes, you can edit any active job post. Go to My Jobs, find the listing you want to update, and click the edit button. Changes to the job description, requirements, and compensation are reflected immediately. Candidates who already applied will not be notified of changes.

• How does candidate matching work?

  JobSpring uses skill alignment and preferences to calculate match scores between your job requirements and candidate profiles. The algorithm considers skills, experience level, location preferences, and salary expectations to surface the most relevant candidates for each role.

• What's included in the free plan?

  The Starter plan includes 1 active job post, basic candidate search, application tracking, and email notifications. Upgrade to a paid plan for unlimited job posts, advanced candidate filters, team collaboration, analytics dashboards, and priority support.

• How do I contact support?

  You can reach our support team at support@jobspring.pro or use the live chat available Monday through Friday, 9am to 5pm. We typically respond to emails within 24 hours and chat messages within a few minutes during business hours.